DELIVERY & RETURNS

RETURNS/EXCHANGES

As much as we hope you love your purchase, we understand that sometimes this isn’t always the case. All items are made to order with love and are inspected before sending out. As each item is custom made to order, patterns and colours may vary from the photo. We do not offer refunds unless items arrive damaged or not as described. We can offer exchange or credit note if you aren’t satisfied with your purchase.

We do not cover the returns costs. We recommend using a recorded delivery service to return your item(s) as you will be responsible for the parcel until it reaches back to us.

We will get back to you as soon as possible, please allow up to 3 business days.

* PLEASE NOTE: Original shipping and handling fees are not refundable*

If you think you are eligible for a refund or would like an exchange/credit note please email me HERE

 

SHIPPING POLICY

All shipping options are available at our checkout, we offer world wide shipping.

Free shipping on orders over £80.

We do not provide a next day delivery service as of yet.

As we are a small business, all orders are made to order therefore the expected turn around time is between 7-14 days. You will receive an email once your order has been dispatched. Once dispatched, we use UK standard shipping Royal Mail tracked 2-3 working days - £4.00.

 

INTERNATIONAL

International shipping Royal Mail tracked 3-7 business days - £12.00

USA Royal mail tracked - £20.00